Privacy policy

NEO New Oncology GmbH Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to NEO New Oncology GmbH (“NEO”); therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data NEO New Oncology GmbH may collect, how NEO New Oncology GmbH uses and safeguards that data and with whom we may share it.

Personal data

Through our websites (the "NEO Website"), NEO will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Use of Google Analytics & Performance cookies

We use Google Analytics on our website for the purpose of constantly improving the website and/or detecting errors. For this purpose, Google Analytics anonymously stores and analyzes various kinds of data, including the visited website and the website’s metadata, websites that link to the NEO & Siemens Healthineers Website, the time of the visit, and the browser used.To prevent Google Analytics from data aggregation and analysis when visiting our website, please follow the instructions in bold below.. By doing this, you will open a new external page of Google. 

This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. 

However, in case of activated IP anonymization on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other states which are party to the agreement on the European Economic Area. 

Only in exceptional cases a full IP  address is transmitted to a Google server in the United States and truncated there. On behalf this website's owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website's operator with further services related to website and Internet usage. 

The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:;

You can prevent the collection by Google Analytics by clicking on the following link: Disable Google Analytics. An opt-out cookie is set, which prevents the future collection of your data when visiting this website.

For more information about Terms of Use and Privacy, please see or Please note that on this website Google Analytics has been extended by the code "gat._anonymizeIp ();" in order to ensure the anonymized collection of IP addresses (IP-Masking). (Source:

Purpose of Use

When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

  • we may store and process personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or
  • we (or a third party on our behalf) may use personal data to contact you about a NEO’s offer in support of your business needs or to conduct online surveys to understand better our customers' needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to Siemens Healthineers AG affiliates.

Purpose Limitation

NEO will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as willful attacks on NEO information technology systems.

Communications or Utilization Data

Through your use of telecommunications services to access our NEO Website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically

When you access the NEO Websites, we may automatically (i.e. not by registration) collect non-personal data (e.g. type of internet browser and operating system used, domain name of the Website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our websites and improve their performance or content.

"Cookies" – Information Stored Automatically on Your Computer

When you view one of the NEO Websites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a website to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.


NEO will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.


To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, NEO uses technical and organizational security measures.

Links to Other Websites

NEO Website contain links to other websites. NEO is not responsible for the privacy practices or the content of other websites.

Questions and Comments, Changes

NEO will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about this Data Privacy Policy (e.g. to review and update your personal data), go to (use “Data Protection” in the subject) or contact our EU Siemens Healthineers Group Data Protection Officer Dr. Katja Stadelmann

As the internet matures, so will our Website Data Protection Policy. We will post changes to our Data Privacy Policy on this page. Please check this page regularly to keep up-to-date.

Information for business partner

Privacy policy

New Oncology and New Pathology appreciate your visit to our website and your interest in our company. Protection of your personal data is very important to us, so that you feel confident and secure when visiting our website.

Collection and processing of personal data

You can visit the websites of New Oncology and New Pathology without submitting any personal data. The site is used purely as an information portal for our offered services. Personal data are only collected, processed and used when you contact us directly by letter, telephone, e-mail or Fax. These data are never passed on to third parties.

When visiting the website your internet provider will generally save data such as the browser type and version used, the operating system, referrer URL, hostname of the accessing computer (IP address), and the date and time of the internet visit. These are unavoidable due to legal, organizational and technical reasons.

Use and disclosure of personal data and earmarking

To apply for a diagnostic test you need to request the relevant documents directly from New Oncology or New Pathology. The subsequent analysis and use of your personal data adhere to the applicable regulations for protecting personal data and for the following purposes:
• Processing requests
• Fulfilling legal business-related or business obligations
• Legitimate custody of our own business interests with reference to order processing for our customers or other interested parties
• Carrying out studies with anonymous data.

Use of cookies

In Verbindung mit Ihrer Nutzung unseres Internetangebots werden auf unseren Servern Protokolle über Ihre Zugriffe gespeichert. Das sind Daten über die IP-Adresse Ihres Rechners oder des Proxy-Servers, die Seite, von der aus die Datei angefordert wurde, der Name der angeforderten Datei, das Datum, Uhrzeit und Dauer der Anforderung, die übertragene Datenmenge, der Browser sowie der Zugriffsstatus. Diese gespeicherten Daten werden ausschließlich zu statistischen Zwecken ausgewertet und auf keinen Fall an Dritte weitergeleitet. Es findet keine personenbezogene Verwertung statt. Im Rahmen der Bereitstellung dieses Internetangebotes werden Cookies verwendet.
Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. („Google“). Google Analytics verwendet sog. „Cookies“, Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglicht. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website (einschließlich Ihrer IP-Adresse) wird an einen Server von Google in den USA übertragen und dort gespeichert. Google wird diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten für die Websitebetreiber zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen zu erbringen. Auch wird Google diese Informationen gegebenenfalls an Dritte übertragen, sofern dies gesetzlich vorgeschrieben oder soweit Dritte diese Daten im Auftrag von Google verarbeiten. Google wird in keinem Fall Ihre IP-Adresse mit anderen Daten, die von Google gespeichert werden, in Verbindung bringen. Sie können die Installation der Cookies durch eine entsprechende Einstellung Ihrer Browser Software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website voll umfänglich nutzen können. Durch die Nutzung dieser Website erklären Sie sich mit der Bearbeitung der über Sie erhobenen Daten durch Google in der zuvor beschriebenen Art und Weise und zu dem zuvor benannten Zweck einverstanden.
Trotz sorgfältiger inhaltlicher Kontrolle übernehmen wir keine Haftung für die Inhalte externer Links. Für den Inhalt der verschiedenen Seiten sind ausschließlich deren Betreiber verantwortlich.

Right to information

Upon request we are happy to inform you in writing, according to the applicable law, about whether and what personal data about you we have saved. In addition we provide this information to everyone on our internet site in a public directory of procedures.


New Oncology and New Pathology apply technical and organizational security measures to protect your supplied data from random or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continually improved according to technical developments.
New Oncology and New Pathology have no influence on the privacy policy of other internet sites reached through external links.

If you want to contact New Oncology and New Pathology by e-mail, we wish to emphasize that the confidentiality of the transferred information cannot be assured. The contents of e-mails can be seen by third parties. We therefore recommend that you send confidential information to us exclusively by post.