Service

Tailored training and support according to your needs

 

We support you in implementing your NGS portfolio via the full Workflow Enablement model. Furthermore, we offer tailor-made services to suit your needs.

  • We implement the NEOonsite workflow in your lab – from training of your laboratory staff to support in your data analysis and interpretation
  • We advise you on resource allocation and equipment (e.g. lab equipment or implementation of the IT infrastructure)
  • We offer a comprehensive training in the application of hybrid capture technology for your lab personnel
  • We provide training on our data analysis and interpretation software
  • We provide support for the evaluation of technically complex analyses (on request)
  • We are available on short notice, in case challenges occur in your routine operations
  • We store your analyzed files (on request)