Service

Tailored training and support according to your needs

 

NEO supports molecular pathologies and research laboratories in implementing the NGS portfolio via the full Workflow Enablement model. Furthermore, tailor‐made services are offered to suit individual needs.

  • The NEOonsite workflow is implemented in the molecular pathology or cancer research lab – which includes training of laboratory staff as well as training and support for data analysis
  • NEO offers advise on resource allocation and equipment (e.g. lab equipment or implementation of the IT infrastructure)
  • A comprehensive training in the application of Hybrid Capture‐based technology for lab personnel is included
  • Training on data evaluation and interpretation software supports time‐saving sample analysis
  • Support for the evaluation of technically complex analyses can be provided upon request
  • The NEO team is available on short notice, in case challenges occur in routine operations
  • On request, storage of analysis files is part of the NEOonsite offering